BINDING AGREEMENT NOTICE
By placing an order with DRAVYOM Chemical Company, you agree to be legally bound by these Purchase Terms & Conditions. All transactions are final and non-negotiable.
Agreement Overview
Order Acceptance
All orders require written confirmation from DRAVYOM and are subject to product availability verification.
Payment Terms
100% advance payment required for all customers without exception. No credit terms available.
Delivery Terms
Delivery schedules are binding once confirmed. Transportation and handling follow strict chemical safety protocols.
Legal Compliance
All transactions comply with Indian chemical regulations and international safety standards.
Order Agreement and Acceptance
Order Placement Requirements
Binding Agreement: Orders constitute legal binding agreement upon placement
Customer Verification: All orders subject to customer credential verification
Technical Specifications: Product specifications must be clearly defined and confirmed
Regulatory Compliance: Customer must meet all regulatory requirements for chemical purchase
Order Confirmation Process
Written Acceptance: Orders confirmed only via official email or purchase order acknowledgment
Product Availability: Confirmation subject to real-time inventory verification
Pricing Validity: Quoted prices valid for 30 days from quotation date
Modification Rights: DRAVYOM reserves right to modify orders due to stock limitations
Order Processing Timeline
Initial Review: Order verification within 24 hours of receipt
Technical Assessment: Product specification review and compatibility check
Payment Processing: Advance payment verification before order acceptance
Production Queue: Confirmed orders enter immediate production scheduling
Payment Terms and Conditions
Advance Payment Policy
DRAVYOM operates on a 100% advance payment model for all customers to ensure financial security and proper chemical inventory management. No credit terms or customer tiers are maintained.
Purchase Order + Advance Payment: All orders require valid Purchase Order followed by 100% advance payment
Bank Transfer (NEFT/RTGS): Direct bank transfer to DRAVYOM account before order processing
Demand Draft: Bank demand draft in favor of DRAVYOM Chemical Company as alternative method
No Credit Terms: Credit facilities are not available for any customer category
Payment Processing Requirements
Uniform payment terms apply to all customers regardless of order size, history, or business relationship.
Universal Payment Terms: Same payment requirements for all customers without exception
100% Advance Payment: Required before order processing begins
Purchase Order: Mandatory with company letterhead and authorized signature
Payment Verification: 24-48 business working hours for bank transfer confirmation
Processing Initiation: Only after payment confirmation and PO verification
Chemical Industry Justification
Inventory Risk: Chemical products require specialized storage and handling
Custom Manufacturing: Made-to-order products cannot be resold to other customers
Regulatory Compliance: Advance payment ensures serious buyer commitment
Safety Protocols: Payment confirmation required before hazmat preparation
Quality Assurance: Testing and certification costs incurred upfront
Shipping Coordination: Specialized logistics arranged post-payment
Pricing and Additional Charges
Pricing Structure
All prices are quoted in Indian Rupees (INR) and are subject to change without notice. Prices include basic packaging but exclude taxes, shipping, and additional services.
GST and Taxes: All orders subject to applicable GST as per Indian tax regulations
Shipping and Handling: Calculated based on weight, volume, destination, and shipping method
Packaging Charges: Standard packaging included, special requirements incur additional costs
Hazmat Surcharges: Additional charges apply to dangerous goods transportation
Cost Components
Base Product Price: Chemical product cost per unit or kilogram
Quality Testing: Batch testing and certification charges
Documentation: SDS, COA, and regulatory compliance documentation
Special Handling: Temperature-controlled or hazardous material handling fees
Payment Terms
Currency: All transactions in Indian Rupees (INR)
Price Validity: Quoted prices valid for 30 days from quotation date
Tax Compliance: Current GST rates applied at time of invoicing
No Hidden Charges: All applicable charges clearly mentioned in quotation
Delivery Terms and Timeline
Delivery Schedule
Delivery timelines are estimated and begin only after payment confirmation and order processing completion.
Standard Products: 3-7 business working days from payment confirmation for readily available products
Bulk Orders (>20 MT): 15-21 business working days for large volume orders requiring special handling
Custom Formulations: 21-30 business working days for custom chemical formulations and made-to-order products
Emergency Orders: Subject to availability and additional expedite charges
Delivery Conditions
All deliveries are subject to customer facility readiness, weather conditions, and transportation regulations.
Weather Dependencies: Delays possible due to monsoon or extreme weather conditions
Transportation Regulations: Compliance with state and national chemical transport laws
Facility Requirements: Customer premises must meet safety standards for chemical delivery
Documentation: All required permits and licenses must be available at delivery
Customer Responsibilities
Accurate Information: Provide correct delivery address and contact information
Authorized Personnel: Ensure qualified personnel available for receipt and inspection
Storage Facilities: Maintain appropriate storage facilities meeting chemical safety standards
Safety Compliance: Comply with all safety and handling requirements
Unloading Support: Provide necessary equipment and manpower for safe unloading
Receipt Confirmation: Sign delivery documents after thorough inspection
Quality Assurance and Product Specifications
Quality Standards
All products are manufactured and tested according to specified standards and customer requirements. Certificate of Analysis (COA) provided with each shipment.
Product Specifications: Products conform to stated specifications within acceptable industry tolerances
Visual Variations: Minor variations in color, odor, or physical appearance do not constitute quality defects
Testing Protocols: All products undergo rigorous quality control testing before dispatch
Documentation: Complete analytical data and certificates provided with shipments
Quality Claims Process
Reporting Timeline: Quality-related claims must be reported within 48 hours of delivery
Supporting Data: Claims require analytical data from accredited laboratories
Investigation Process: Technical team review and verification of all quality claims
Resolution: Replacement or credit adjustment for verified quality issues
Quality Standards Compliance
ISO Standards: Manufacturing processes follow international quality standards
BIS Compliance: Products meet Bureau of Indian Standards requirements
Customer Specifications: Custom formulations tested against customer requirements
Batch Tracking: Complete traceability from raw materials to finished products
Liability and Risk Transfer
Risk Transfer Terms
Transfer Point: Risk transfers to buyer upon delivery at specified location
Liability Limitation: DRAVYOM's liability limited to product replacement value
Inspection Period: Customer responsibility to inspect products upon delivery
Acceptance: Products deemed accepted if no issues reported within 48 hours
Force Majeure
Natural Disasters: Delays due to earthquakes, floods, cyclones, or other natural calamities
Government Actions: Regulatory changes, lockdowns, or policy modifications
Supply Chain Disruptions: Raw material shortages or transportation strikes
Pandemic Situations: Health emergencies affecting operations or logistics
Limitation of Liability
Total Liability: Limited to purchase price of specific product
Excluded Damages: No liability for consequential, indirect, or punitive damages
Business Interruption: No compensation for lost profits or business delays
Third Party Claims: Customer responsible for third party liability issues
Governing Law and Dispute Resolution
Applicable Law
Governing Law: These terms governed by laws of India
Jurisdiction: Exclusive jurisdiction of courts in Rajkot, Gujarat, India
Contract Interpretation: Indian Contract Act 1872 provisions apply
Chemical Regulations: Subject to Indian chemical safety and environmental laws
Dispute Resolution Process
Negotiation: Direct negotiation between parties as first step
Mediation: Third-party mediation before legal proceedings
Arbitration: Binding arbitration as alternative to court proceedings
Legal Proceedings: Court action as final resort for unresolved disputes
Contact Information
For questions about these terms and conditions, contact our legal team:
- DRAVYOM Chemical Company
- legal.dravyom@gmail.com
- +91 81550 36757
- DRAVYOM Headquarters, Rajkot, Gujarat, India - 360003