TERMS OF SERVICE AGREEMENT

By accessing and using DRAVYOM's services, you agree to comply with these terms and conditions. Please read them carefully before proceeding.

Agreement Overview

Professional Qualification

Users must be qualified chemical industry professionals with appropriate training and certification.

Safety Compliance

All users must comply with applicable chemical safety regulations and industry standards.

Legal Binding

Accessing our services constitutes agreement to these terms and all applicable regulations.

Industry Focus

Services designed specifically for pharmaceutical, agrochemical, and industrial applications.

Chemical Products and Technical Services

Industrial Chemical Products

High-Purity Acids: Sulfuric acid, nitric acid, hydrochloric acid with guaranteed purity specifications.
Analytical Reagents: AR grade chemicals meeting international laboratory standards.
Laboratory Reagents: LR grade chemicals for routine laboratory applications.
Specialty Chemicals: Custom formulations for pharmaceutical and agrochemical industries.

Chemical Surfactants and Support

Surfactants: LABSA, SLES, AOS for industrial cleaning and chemical processing.
Technical Support: Expert guidance for chemical applications and process optimization.
Safety Documentation: Comprehensive safety data sheets and regulatory compliance materials.
Quality Assurance: Certificate of Analysis (COA) provided with each shipment.

Website Usage Guidelines

Permitted Business Activities

Authorized uses of our website for legitimate business purposes:

Product Research: Researching chemical products and technical specifications
Business Inquiries: Requesting quotations and technical information
Documentation Access: Downloading safety data sheets and product documentation
Technical Communication: Contacting our technical team for professional inquiries
Compliance Verification: Accessing regulatory compliance information

Prohibited Activities

Activities strictly forbidden on our website:

Unlawful Use: Using the website for any illegal or unauthorized purposes
Security Breaches: Attempting unauthorized access to systems or databases
System Interference: Disrupting website functionality or security measures
Content Misuse: Copying, reproducing, or distributing content without permission
Automated Access: Using bots or automated systems without authorization
Malicious Activities: Transmitting viruses, malware, or harmful code

Chemical Product Terms and Quality Standards

Product Specifications and Quality Assurance

Comprehensive quality standards for all chemical products:

Purity Standards: All chemicals manufactured to meet specified purity levels and industry standards
Specification Guarantee: Product specifications guaranteed within stated tolerances and acceptable ranges
Certificate of Analysis: COA provided with each shipment for quality verification
Industry Compliance: Compliance with international chemical industry quality standards
Quality Control: Regular quality control testing and batch documentation

Chemical Orders and Delivery Terms

Order processing and delivery requirements for chemical products:

Documentation Required: Chemical orders require proper documentation including purchase orders
Safety Permits: Shipping permits and safety compliance certificates required for hazardous materials
DOT Compliance: Delivery follows DOT regulations and requires appropriate receiving facilities
Lead Times: Lead times vary based on product complexity and regulatory requirements
International Shipping: International shipments require additional export/import documentation

Chemical Safety and Handling Requirements

Safety compliance requirements for chemical product purchasers:

Storage Facilities: Demonstration of proper chemical storage facilities and equipment
Personnel Training: Trained personnel with appropriate chemical handling certifications
Regulatory Compliance: Compliance with OSHA, EPA, and local chemical safety regulations
SDS Adherence: Adherence to provided Safety Data Sheets and technical guidelines
Safety Audits: Regular safety audits and compliance verification procedures

Intellectual Property and Content Rights

Protected Content

Website Content: All website content including text, graphics, logos, and images are protected
Chemical Formulations: Chemical formulations and technical specifications are proprietary
Safety Data Sheets: Safety data sheets and compliance documents are copyrighted materials
Software Features: Software and interactive features are protected by intellectual property laws

Usage Restrictions

Reproduction Rights: Reproduction or distribution of content requires written permission
Derivative Works: Modification or creation of derivative works is prohibited
Commercial Use: Commercial use of proprietary chemical information is restricted
Reverse Engineering: Reverse engineering of technical specifications is forbidden

User Content License

Inquiry Usage Rights: Submitted inquiries and feedback grant us usage rights for business purposes
IP Compliance: User content must not violate third-party intellectual property rights
Legal Compliance: All submissions must comply with applicable laws and regulations
Development Use: Technical discussions may be used for product development purposes

Service Disclaimers and Limitations

Website Availability and Performance

Service Availability: Website availability maintained but not guaranteed for uninterrupted access.
Maintenance Windows: Temporary suspension for maintenance, updates, and system improvements.
Technical Issues: No liability for technical difficulties or temporary service interruptions.
Performance Variations: Website performance may vary based on network conditions and traffic.

Information Accuracy and Third-Party Content

Information Accuracy: Efforts made for accuracy but no warranty of completeness or currency.
Independent Verification: Users should verify critical chemical information independently.
Third-Party Links: No responsibility for external website content or practices.
Regulatory Updates: Chemical regulations may change; users responsible for current compliance.

Legal Framework and Liability Limitations

Limitation of Liability

Legal liability limitations for DRAVYOM Chemical Company:

Damage Exclusions: No liability for indirect, incidental, special, or consequential damages
Liability Cap: Total liability limited to amounts paid for services in preceding twelve months
Legal Limits: Exclusion applies to maximum extent permitted by applicable law
Professional Responsibility: Chemical industry professionals assume responsibility for proper usage

Indemnification and Governing Law

User responsibilities and legal jurisdiction:

User Indemnification: Users indemnify DRAVYOM from claims arising from terms violations
Governing Law: Laws of India with jurisdiction in Rajkot, Gujarat courts
Dispute Resolution: Disputes subject to exclusive jurisdiction of Indian legal system
Safety Violations: Chemical safety violations may result in immediate access termination

Terms Management and Contact Information

Terms Modifications

We reserve the right to modify these terms at any time. Changes become effective upon posting. Continued use constitutes acceptance.

Access Termination

We may terminate or suspend access at any time, with or without notice, for terms violations or chemical safety concerns.

Legal Contact

Email: legal.dravyom@gmail.com

Phone: +91 81550 36757

Response: 5 business days

Company Address

DRAVYOM Chemical Company

DRAVYOM Headquarters

Rajkot, Gujarat, India - 360003