YOUR PRIVACY IS PROTECTED
DRAVYOM is committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data in compliance with Indian privacy laws.
Last updated: May 29, 2025
Privacy Protection Overview
Data Security
Industry-standard encryption and secure storage protocols protect your business information and chemical transaction data.
No Third-Party Selling
We never sell, trade, or rent your personal or business information to third parties for marketing purposes.
Legal Compliance
Full compliance with Indian data protection laws and chemical industry regulatory requirements.
Your Control
Access, update, or request deletion of your personal information in accordance with applicable privacy laws.
Information We Collect
Business Contact Information
As a B2B chemical supplier, we collect business-related information including:
Contact Details: Business name, email, phone, company address, and authorized personnel
Company Information: Industry sector, business registration, and operational details
Product Requirements: Chemical specifications, technical requirements, and application details
Order Information: Purchase orders, delivery preferences, and billing information
Documentation: Quality certificates, compliance records, and safety data sheet access
Technical and Safety Information
For chemical handling and safety compliance, we may collect:
Application Details: Industrial use cases and chemical application requirements
Storage Capabilities: Facility information and chemical storage infrastructure
Compliance Requirements: Regulatory permits and environmental compliance status
Safety Protocols: Emergency procedures and safety equipment verification
Technical Support: Support requests, troubleshooting, and documentation needs
Website and Digital Information
When you visit our website and digital platforms, we automatically collect:
Usage Data: Pages visited, time spent, and navigation patterns
Technical Data: IP address, browser type, device information, and operating system
Communication Data: Email correspondence and support ticket interactions
Download Records: Safety data sheets and technical documentation access
Preference Data: Language settings and notification preferences
How We Use Your Information
Chemical Business Operations
Order Processing: Processing chemical product orders, generating quotations, and managing supply chain logistics.
Technical Support: Providing chemical handling guidance, technical assistance, and product application support.
Safety Documentation: Delivering safety data sheets, regulatory documentation, and compliance certificates.
Quality Assurance: Providing product certifications, quality control documentation, and batch testing reports.
Regulatory Compliance
Industry Compliance: Ensuring compliance with chemical industry regulations and safety standards.
Documentation: Maintaining required records for regulatory authorities and audit purposes.
Safety Monitoring: Tracking chemical handling practices and safety protocol adherence.
Environmental Standards: Supporting environmental compliance and sustainable chemical practices.
Business Relationships
Customer Support: Maintaining customer relationships and providing ongoing technical assistance.
R&D Collaboration: Supporting research and development partnerships and technical collaborations.
Product Development: Understanding market needs and developing new chemical products.
Communication: Sending important updates about products, safety information, and industry developments.
Information Sharing and Disclosure
No Third-Party Sales: We do not sell, trade, or rent your personal information to third parties for marketing or commercial purposes.
Limited Sharing Circumstances
We may share your information only in the following specific circumstances:
Service Providers: With service providers who assist in our operations under strict confidentiality agreements
Regulatory Compliance: With regulatory authorities as required by chemical industry law
Legal Process: In response to legal process or government requests
Safety Protection: To protect our rights, property, or safety and that of our customers
Business Transactions: In connection with a business transaction such as merger or acquisition
Explicit Consent: With your explicit consent for specific purposes
Service Provider Requirements
All service providers must meet our strict confidentiality and security standards:
Confidentiality Agreements: Signed confidentiality agreements with chemical industry clauses
Security Certifications: Data security certifications and regular audits
Limited Access: Limited access to necessary information only
Legal Compliance: Compliance with applicable data protection laws
Data Security in Chemical Operations
Encryption and Storage
Data Encryption: Industry-standard encryption for all data transmission and storage
Secure Storage: Secure storage of chemical formulations and technical specifications
Document Security: Encrypted transmission of safety data sheets and compliance documents
Multi-layer Protection: Multi-layer security protocols for sensitive chemical process information
Access Controls
Role-based Access: Role-based access controls for sensitive chemical data
Security Audits: Regular security audits meeting chemical industry standards
Employee Training: Employee training on chemical data confidentiality and handling
Authentication Systems: Secure authentication systems for data access
Backup and Recovery
Backup Systems: Secure backup systems for critical chemical documentation
Disaster Recovery: Disaster recovery protocols for business continuity
Recovery Testing: Regular testing of data recovery procedures
Redundant Storage: Redundant storage systems with geographic distribution
Your Digital Rights and Controls
Access and Transparency Rights
Data Access: Right to access and review your personal data we have collected and stored.
Data Rectification: Right to correct any inaccurate or incomplete information in our records.
Processing Details: Right to understand how your data is being used and processed.
Data Portability: Right to receive your data in a structured, machine-readable format.
Deletion and Restriction Rights
Right to Erasure: Right to request deletion of your personal data (right to be forgotten).
Processing Restriction: Right to limit how we process your information in certain circumstances.
Objection Rights: Right to object to processing for direct marketing or legitimate interests.
Consent Withdrawal: Right to withdraw consent where processing is based on consent.
Data Retention and Digital Technologies
Data Retention Periods
We retain your personal information based on business necessity and legal requirements:
Customer Account Data: Duration of business relationship plus 7 years
Transaction Records: 7 years for tax and regulatory compliance
Technical Support Data: 3 years for service improvement
Website Analytics: 24 months for performance optimization
Marketing Communications: Until you opt out or 2 years of inactivity
Cookies and Tracking Technologies
Our website uses cookies and similar technologies for enhanced functionality:
Essential Cookies: Essential cookies for website operation and security
Analytics Cookies: Analytics cookies to understand website usage patterns
Preference Cookies: Preference cookies to remember your settings
Marketing Cookies: Marketing cookies for relevant content delivery with consent
Browser Control: You can control cookie settings through your browser preferences
International Data Transfers
Data protection measures for international transfers:
Adequate Safeguards: Adequate safeguards in accordance with applicable laws
Contractual Clauses: Standard contractual clauses for data protection
Security Assessment: Regular assessment of transfer security measures
Local Compliance: Compliance with local data protection requirements
Policy Updates and Contact Information
Policy Updates
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Material changes will be communicated through website notices.
Privacy Contact
Email: privacy.dravyom@gmail.com
Phone: +91 81550 36757
Response Time: 30 days maximum
Company Address
DRAVYOM Chemical Company
DRAVYOM Headquarters
Rajkot, Gujarat, India - 360003